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IMpatient was developed to revolutionise outpatient appointments in the Philippines, supporting patients and doctors with online consultations.


About the Client

IMpatient is a Philippines based company launched by two entrepreneurs, Isabella Calixto and Patricia Yap. It was created to digitally transform the Philippine medical system, by reducing long wait times, and difficulty in both booking and managing appointments. Issues that were further impacted by the effects of the pandemic.

Client Needs

IMpatient was created to solve issues with the medical system in the Philippines. This project required developing two apps, one for doctors and one for patients

For the doctor app, features included: 

  • Onboarding and verifying legitimate doctors
  • Clinic section to view current queues and switch between locations
  • Video call patients
  • Make notes
  • Submit medical records and enter consultation details
  • Message and converse with patients

For the patient app, features included:

  • Register as a patient and link accounts such as family members
  • Clinic section to browse doctors and book an appointment
  • Pay for booking
  • View your queue status at a clinic
  • Receive video calls by doctors
  • Instant message doctors