How Zappl Saved Enterprises £1000+ Monthly

Project Summary

Zappl is an enterprise-grade Apple device management platform that automates compliance monitoring, security patching, and reporting for organisations managing hundreds of Apple devices. Built in collaboration with DARE Technology, the platform combines real-time monitoring with enterprise security to eliminate manual device management overhead whilst maintaining strict compliance standards.

Client Overview

DARE Technology stands at the forefront of Apple device management and security solutions. As a Jamf Elite Partner, they've built a reputation for delivering enterprise-grade solutions to organisations managing Apple device fleets. However, through extensive client feedback and market analysis, DARE identified a crucial gap in existing solutions: the ability to efficiently manage and monitor third-party application updates.

The development of Zappl represents DARE's commitment to addressing this challenge head-on, leveraging their deep understanding of enterprise Apple device management to create a solution that seamlessly integrates with existing workflows whilst providing powerful new capabilities.

The Problem

IT teams across organisations were spending countless hours manually tracking device compliance, software updates, and security patches. This manual approach was not only time-consuming but also created security vulnerabilities when devices fell out of compliance.

The challenge was clear: create a platform that could automate device monitoring and compliance whilst meeting enterprise security standards and supporting multi-tenant architecture for service providers managing multiple clients.

The High-Stakes Challenge of Enterprise Device Management

For enterprise IT teams, managing Apple devices at scale represents a critical operational challenge. Manual tracking of device compliance, security patches, and software updates across hundreds of devices creates significant overhead whilst leaving organisations vulnerable to security breaches and compliance failures. This inefficiency not only consumes valuable IT resources but also exposes businesses to unacceptable risks.

Previous attempts to address these challenges through existing mobile device management solutions had failed to provide the specific functionality required for Apple device fleets, particularly in multi-tenant environments. The solution needed to deliver enterprise-grade security whilst maintaining the simplicity and cost-effectiveness that organisations required.

Our Solution: Security-First Device Management

We developed a comprehensive platform that automates device compliance monitoring whilst maintaining enterprise security standards. Our approach focused on creating an intuitive interface that simplifies complex device management tasks, combined with robust backend systems that can handle real-time monitoring of thousands of devices simultaneously.

Security Architecture

Security formed the cornerstone of Zappl's architecture. We implemented a bespoke encryption system as an additional layer over HTTPS, using an asymmetric public and private key system that combines specific hardware details from the agent with user and customer account data. This approach incorporates both local AES encryption and end-to-end RSA encryption to minimise client payload size whilst maximising security.

The multi-factor authentication system balances security with usability, incorporating multiple authentication methods whilst maintaining a smooth user experience. Role-based access control handles complex organisational hierarchies and varying access levels across different features, ensuring that sensitive information remains protected whilst maintaining ease of use for authorised users.

Design Process

The dashboard design followed a modular approach, creating a library of reusable components that maintained consistency across the platform. The interface features a clean, modern aesthetic with a focus on data visualisation - using donut charts for compliance metrics, progress bars for status indicators, and clear tabular layouts for device and application information.

Here are some early design iterations of the platform:

The Return on Investment

Client Testimonials

Why This Matters for Your Business

Zappl's success demonstrates what's possible when enterprise device management moves from manual processes to intelligent automation. DARE Technology didn't just reduce costs – they created a scalable business model that serves over 100 enterprise clients with minimal operational overhead.

If your organisation manages Apple devices at scale, struggles with compliance monitoring, or needs enterprise-grade security with multi-tenant capabilities, this approach could transform your operational efficiency and cost structure.

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