RentMy
Two-sided rental marketplace that scaled to 100K+ concurrent users and closed a six-figure VC round.
A two-sided marketplace from a standing start, with the kind of trust-and-payments surface that kills most rental platforms early.
Rental marketplaces fail in predictable places. Empty supply on day one. Trust mechanics that fall over the first time something gets damaged. Search that surfaces the wrong inventory. Payments and disputes that get bolted on after the fact and never quite feel safe to either side.
The RentMy team needed a platform that handled all of that out of the box, scaled when launch traffic arrived, and gave their operators the analytics surface a VC due-diligence wanted to see.
- Two-sided marketplace mechanics must work for both renter and lender from day one.
- Search, bookings, payments, and dispute flows must hold together at peak traffic.
- Operator team needs analytics on every metric a VC would ask about.
- Architecture must take a launch spike of 100K+ concurrent users without breaking.
Inside RentMy.
A marketplace entry point that surfaces the right inventory
Live listings, featured categories, and a search box that performs at peak load. The first impression a renter gets, designed so they land on something they could actually book.
Filters that hold together at 100K+ concurrent users
Search, filters by category, location, availability, and price. The architecture underneath is built so the search experience does not degrade when traffic spikes.
Operator dashboard with the metrics a VC actually asks about
GMV, bookings, supply growth, take rate, dispute rate. The RentMy operations team and their investors look at the same numbers.
Marketplace surface, plus the operator analytics layer that lets the team and the investors look at the same numbers.
We built RentMy as a two-sided marketplace from scratch: lender onboarding, listing management, renter search and discovery, bookings, payments, and dispute resolution. Architecture decisions on caching, queueing, and observability were taken early so the platform held together when launch traffic arrived.
An operator dashboard sits alongside the marketplace and gives the RentMy team the metrics any rental marketplace investor wants to see. Same numbers internally as externally: no separate spreadsheet kept for the board.
- Two-sided onboarding and listing management for lenders and renters.
- Search and discovery with filters by category, location, availability, price.
- Bookings, payments, and dispute resolution end to end.
- Operator analytics dashboard with GMV, supply growth, dispute rate, take rate.
- Cache + queue + observability stack sized for 100K+ concurrent users at peak.
Six-figure round closed, 100K+ concurrent users at peak, the team operating their own platform.
VC round closed
Six-figure investment closed alongside the platform reaching the metrics it needed for due diligence.
Scale held up
100K+ concurrent users at peak. Architecture decisions taken early paid off without rewrites.
Trust mechanics built in
Payments, disputes, and listing trust signals shipped in the first version, not after the first incident.
Operator self-serve
The RentMy team manages the marketplace from its own dashboard. No engineering ticket required to read the numbers.
OpenKit stepped in mid-project to deliver a performant and feature-rich platform. Despite the challenges of working with an existing codebase, OpenKit managed to build a robust frontend, driving a user experience that is both intuitive and engaging. Their dedication, expertise, and professionalism have exceeded our expectations.
Tom West CEO, RentMy · RentMy
How we delivered it.
Stack
Capabilities
Compliance
From scoping to live.
- DiscoveryTwo-sided marketplace from a standing start: lender experience, renter experience, trust mechanics, and the friction points where most rental marketplaces stall. Months 1-2
- MVPSearch and discovery, listing flow, bookings, payments, basic disputes. Enough surface area for real users on both sides. Months 3-6
- Scale-upArchitecture changes that took the platform from a usable MVP to a service that holds together at 100K+ concurrent users. Caching, queueing, observability. Months 7-10
- Funding roundOperator analytics dashboard for the RentMy team and the kind of platform metrics a VC due-diligence wanted to see. Six-figure round closed. Months 11-12
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