We specialise in custom AI agent development, document analysis systems, intelligent automation, and AI integration services. Our core offerings include building bespoke AI agents that handle complex customer queries, developing document processing systems that reduce manual review time by up to 90%, and creating intelligent automation workflows that integrate seamlessly with your existing systems.

AI is typically beneficial if you have repetitive manual processes, large volumes of documents to analyse, customer service queries that follow patterns, or data analysis tasks that consume significant time. We start with a discovery call to assess your specific challenges and determine if AI can deliver measurable ROI for your situation.

We begin with a free discovery call to understand your business objectives and technical requirements. Following this, we provide a detailed technical proposal outlining the recommended AI solution, architecture, deliverables, timeline, and investment required. No commitment is needed until you're completely satisfied with the proposed approach.

Most clients see initial time savings within 2-4 weeks of deployment. For example, our document analysis systems typically reduce processing time from hours to minutes immediately. However, full ROI depends on your specific use case - simple automation can deliver value within weeks, whilst more complex AI agents may take 1-2 months to show significant impact.

Project timelines vary based on complexity. Simple AI automations typically take 2-4 weeks, whilst custom AI agents and document analysis systems usually require 6-12 weeks. Complex multi-agent systems or enterprise integrations can take 3-6 months. We provide realistic timelines during our discovery phase and use agile methodologies to deliver working features throughout development.

We follow a three-phase approach: 1) Discovery & Planning - we analyse your requirements and create a detailed technical proposal. 2) Development & Collaboration - we build using agile methodologies with regular demos and feedback sessions. 3) Deployment & Support - we handle production deployment with comprehensive documentation and ongoing technical support.

We believe in collaborative development. You'll receive regular progress updates, participate in sprint reviews, and have opportunities to test features as they're built. We schedule weekly check-ins during active development and are always available for questions. Your input is crucial for ensuring the AI solution meets your exact needs.

Yes, we understand requirements can evolve. Our agile approach accommodates reasonable scope changes. We'll discuss any impact on timeline and budget transparently. Minor adjustments are typically handled within the existing scope, whilst significant changes are documented and agreed upon before implementation.

Data security is our top priority. We're ISO 27001 certified and fully GDPR compliant. All data is encrypted in transit and at rest, processed within secure UK-based infrastructure, and access is strictly controlled. We never store your data longer than necessary and provide detailed data handling documentation. Your data remains yours - we simply process it to deliver the AI functionality.

Our AI systems typically achieve 85-95% accuracy rates, depending on the specific use case. For document analysis, we often see 90%+ accuracy. Importantly, we implement 'human-in-the-loop' designs where critical decisions can be reviewed. We use retrieval-augmented generation (RAG) to ground AI responses in your actual data, significantly reducing hallucinations and ensuring relevance.

Yes, integration is a key part of our service. We have experience connecting AI solutions to CRM systems, databases, APIs, and various business applications. During discovery, we assess your current tech stack and design the AI to work seamlessly within your existing infrastructure. Most integrations are handled through secure APIs.

AI systems require periodic monitoring and updates to maintain optimal performance. We provide ongoing technical support, monitor system performance, handle any necessary model updates, and ensure continued integration with your evolving business processes. Most maintenance is automated, but we recommend quarterly reviews to optimise performance.

Key cost factors include: project complexity and scope, data preparation requirements, integration with existing systems, user interface sophistication, security and compliance needs, and ongoing support requirements. We discuss all these factors during discovery to provide accurate pricing. There are no hidden costs - everything is clearly outlined in our proposals.

We typically structure payments in milestones aligned with project phases: 30% on project start, 40% at key development milestones, and 30% on completion and deployment. This ensures you only pay as value is delivered. For larger projects, we can discuss alternative payment structures. We never require full payment upfront.

Ongoing costs are typically minimal and depend on your specific solution. These might include cloud hosting costs (usually £50-£500/month depending on usage), optional support packages, and any required model updates. We provide clear information about all potential ongoing costs upfront, so there are no surprises.

We provide comprehensive post-deployment support including system monitoring, bug fixes, user training, and documentation. Our support includes both technical assistance and guidance on optimising your AI system's performance. We offer various support packages from basic monitoring to full managed service, depending on your needs.

Absolutely. We provide comprehensive training for your team, including user guides, video tutorials, and hands-on training sessions. We ensure your team is comfortable using and managing the AI system before we consider the project complete. Ongoing training is available as your team grows or the system evolves.

Yes, you own the custom AI system we build specifically for your business. We provide all source code, documentation, and rights to the bespoke solution. Any general frameworks or tools we use remain under their respective licences, but the custom AI logic and workflows belong to you.

Yes, we design all our AI systems with scalability in mind. Whether you need to handle more users, add new features, or integrate additional data sources, our architecture supports growth. We can provide ongoing development services to enhance and expand your AI capabilities as your business evolves.

We've successfully delivered AI solutions across various sectors including legal services, local government, education, facilities management, and technology companies. Our approach focuses on understanding your specific business challenges rather than applying generic solutions. We research your industry's unique requirements and regulatory considerations during our discovery phase.

We research and incorporate relevant regulatory requirements into our AI solutions. Our team understands UK GDPR, financial services regulations, healthcare data requirements, and educational data protection standards. We ensure our AI systems not only comply with current regulations but are designed to adapt to evolving compliance requirements.

AI provides competitive advantage through faster processing times, 24/7 availability, consistent quality, reduced operational costs, and the ability to handle larger volumes of work. Our clients typically see improvements in customer response times, operational efficiency, and data-driven decision making. We help identify specific opportunities where AI can differentiate your business.