Kioti
Cross-platform IoT operations system for dark kitchens: equipment monitoring, alerts, reports, and offline-tolerant tablet workflows.
Dark-kitchen operations break when the network blinks during dinner service.
UpNorth Group's dark kitchens run on equipment and timing. Fridges, ovens, prep stations, holding cabinets: all instrumented, all reporting, all critical. The existing setup leaned on tools that handled steady-state operation reasonably but broke when the network dropped, the kitchen tablets disagreed, or operations needed to spot patterns across multiple sites.
The brief was a single cross-platform operations system. IoT ingestion at scale, alerts that catch equipment drift before food safety becomes a question, and tablet workflows that survive a 30-second connection drop in the middle of a Friday-night service.
- Kitchen tablets must keep working through dropped connections, reconcile on reconnect.
- Equipment alerts must reach the right person before food safety becomes a question.
- One system across iOS, Android, and web, with shared state between all three.
- Operations reporting at the site level and across the wider estate.
Inside Kioti.
Site overview with live equipment status
A single view across every kitchen the operator runs. Live equipment status, active alerts, and the operations health of each site in one screen.
Tablet workflows that survive a dropped connection
Prep checklists, equipment checks, and service workflows on the kitchen tablet. The workflow keeps running through a network drop; state reconciles on reconnect.
Per-equipment telemetry, by site and by piece
Every fridge, oven, and prep station reporting live. Trends per piece of equipment so the operator catches drift before it becomes a fault.
Severity-routed alerts with acknowledgement trail
Equipment drift, temperature excursions, and safety triggers route to the right person at the right severity. Every alert tracked through acknowledgement and resolution.
Daily and weekly operations breakdown
Reports the operations team uses to spot patterns across kitchens, plus the audit trail the safety team needs for regulator-facing conversations.
One cross-platform operations system, with offline-tolerant tablets at the kitchen floor.
We built Kioti as a single platform across iOS, Android, and web with shared state across all three surfaces. The IoT pipeline takes 1,000+ data points per hour with 99.9% uptime, and the alert engine routes equipment events to the right person before they become incidents.
The hard part was the kitchen tablet. We designed the tablet workflows to keep running through dropped connections, with local state and a reconciliation step on reconnect. A service crew never loses progress because the kitchen Wi-Fi blinked during a busy Friday.
- IoT ingestion pipeline sized for 1,000+ events per hour, 99.9% uptime target.
- iOS, Android, and web apps sharing state.
- Kitchen tablet workflows with offline tolerance and reconciliation.
- Severity-routed alert engine with acknowledgement trail.
- Operations reporting and safety audit trail.
A live operations system across the estate, with the tablet floor surviving network blips that used to take services down.
1,000+ events / hour
Equipment telemetry flowing into one place, fast enough that the operations team sees what is happening live.
99.9% uptime
Architecture decisions sized for kitchen-grade reliability. Fewer surprises during service.
Offline-tolerant tablets
Kitchen workflows keep running through dropped connections. Crews stop losing progress to a network blip.
One platform, three surfaces
iOS, Android, and web carrying the same state. The operations team picks the surface that suits the role, not the device.
Working with OpenKit proved to be a thoroughly enjoyable and collaborative experience. They were quick to adapt to industry-specific challenges and applied their expertise in software development to deliver an enterprise-grade full-stack IoT solution. I was impressed with how creatively they were able to produce solutions when faced with complex and unexpected scenarios; in this regard, their suggestions and capacity as consultants added great value to the project, improving and refining elements of the initial brief.
Charles Lewis Software Development Manager, UpNorth Group · UpNorth Group
How we delivered it.
Stack
Capabilities
Compliance
From scoping to live.
- IoT and architectureIngestion pipeline sized for 1,000+ data points per hour. The hard part of any kitchen IoT system is what happens when the network blinks during dinner service. Months 1-3
- AppsiOS, Android, and web apps with consistent state across all three. Kitchen tablets carry workflows that keep running through a dropped connection and reconcile on reconnect. Months 4-6
- Alerts and reportsEquipment alert system, daily and weekly reports, and the analytics layer the operations team uses to spot patterns across kitchens. Months 7-9
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