AI automation
AI automation services
for UK businesses
Manual processes cost your team hours. We replace them with AI that works inside your existing systems, not around them.
OpenKit builds AI automation systems that replace manual, repetitive workflows in regulated UK businesses. OpenKit is ISO 27001 and ISO 9001 certified, ensuring automated processes meet audit and compliance requirements. OpenKit develops custom automation using LLMs and AI agents that connect to your existing CRMs, ERPs, and document management systems.
What we automate
Six categories where AI replaces manual steps without replacing the people who oversee them.
Document classification & routing
Read inbound documents, identify type and urgency, route to the right team or system. We handle contracts, correspondence, claims, and applications in variable formats.
Invoice processing & accounts payable
Extract line items from PDFs, match against purchase orders, flag discrepancies for review. Works with scanned documents and variable formats that break traditional RPA.
Compliance checking & audit trails
Cross-reference records against regulatory requirements, flag gaps, and generate audit-ready reports. We reduce manual checking from days to minutes.
Customer enquiry triage
Classify inbound queries by intent and urgency, route to the right person, draft initial responses.
Report generation
Aggregate data from multiple sources, produce formatted reports, distribute to stakeholders on schedule.
Data extraction & validation
Pull structured data from unstructured sources, reconcile across systems, eliminate manual re-keying.
Compliance
Automation in regulated environments
Most automation tools are built for speed. In regulated sectors, every automated decision needs a trail, a boundary, and a way back.
Audit trails on every decision
Every automated action is logged with its input data, the rule or model that produced it, and a timestamp. Auditors can trace any output back to its source.
Role-based access controls
Not everyone should see everything an automation processes. We implement granular permissions so sensitive data stays visible only to authorised roles.
Data residency, UK-hosted, GDPR compliant
Financial, healthcare, and public sector data often cannot leave UK jurisdiction. We deploy automation within UK-hosted infrastructure and configure LLM providers accordingly.
Process
How it works
From audit to production in weeks, not months.
Assess
1-2 weeksWe map your current workflow end to end, identify where time is wasted, and calculate what automation would save. You get a scoping document, not a sales pitch.
Design
1-2 weeksWe define the data flow, integration points, confidence thresholds, and human escalation rules. The architecture is documented before a line of code is written.
Build
3-6 weeksWe develop iteratively with weekly demos. You see working automation within the first sprint, not a presentation deck at the halfway mark.
Deploy
1-2 weeksWe run the automation in shadow mode alongside your manual process, validate outputs, then cut over. Monitoring and rollback procedures are in place from day one.
Honest guidance
Automation vs AI agents
They solve different problems. Picking the wrong one wastes money.
AI automation
Repeatable workflows with known rules
Typical use: invoice processing, document triage, compliance checks, data extraction
AI agents
Multi-step reasoning across systems
Typical use: claims handling, customer onboarding, research synthesis
When to choose which
If your team follows a checklist, start with automation. If the task requires judgement calls across multiple systems, you need an agent. Most organisations begin with automation and add agents once the deterministic workflows are running.
Automation projects
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EducationCodeKit™
An innovative AI tutor platform helping UK schools deliver engaging computer science education through personalised programming instruction and support.
Common questions about AI automation
Most repeatable, rules-based processes are candidates: invoice matching, document classification, compliance checking, data entry across systems, report generation, and customer query routing. If your team follows a checklist or decision tree, it can likely be automated.
Traditional RPA follows rigid scripts that break when layouts or formats change. AI automation uses language models that understand context, so it handles unstructured documents, variable formats, and edge cases that would fail a conventional bot.
A single-workflow automation typically starts from £15,000 for scoping, build, and integration. Ongoing costs depend on volume and the LLM provider. We scope every project individually — contact us for a detailed estimate based on your workflow.
A single workflow automation from audit to production typically takes 6-10 weeks. Complex multi-system integrations with compliance requirements take 3-5 months. We deliver working software incrementally, not a big-bang launch.
Yes. We integrate with CRMs (Salesforce, HubSpot), ERPs (SAP, Oracle, NetSuite), document management systems (SharePoint, Google Workspace), and custom internal tools via APIs. If your system has an API or export function, we can connect to it.
Every automated decision includes a full audit trail: what data went in, what decision was made, and why. We build role-based access controls, data residency rules, and documented rollback procedures. Our development process is ISO 27001 and ISO 9001 certified.
No. Automation removes the repetitive steps from your team's day — the copy-pasting, the manual checks, the data re-entry. Your people keep doing the work that requires judgement, relationships, and context. Most clients redeploy freed capacity rather than reduce headcount.
We build confidence thresholds into every automation. When the system is uncertain, it flags the item for human review rather than guessing. You set the threshold. Every decision is logged, so mistakes are traceable and correctable.
Stop doing it manually
Tell us which workflow is eating your team's time. We will tell you whether automation makes sense and what it would cost.
Start a project
