An AI layer over your Microsoft 365
Your team already lives in Outlook, Teams, SharePoint and Excel. We build AI into those tools, connected through the sign-on you already use. The audit finds where it pays back first.
What the layer does in a working day
All of it runs inside the Microsoft 365 you already have, drawing on the data sources the audit puts in scope. The layer does the legwork and a person approves the steps that matter.
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, the morning brief
Overnight mail, today’s meetings, what moved in the CRM and which documents changed arrive as one note in Outlook or Teams. You read it before the day starts and pick what needs you first.
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, answers from your own files
Ask in plain language and get an answer worked from your SharePoint files and mail, with every source cited. It works across a set of documents as well as a single file. You check the sources before acting on it.
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, drafts in your own voice
Replies and proposals are drafted from the thread and from how you have written before, so they read like you. They wait in Drafts until you send them.
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, a meeting turned into actions
When a Teams meeting ends, the notes are written up with an owner against each action. The follow-up email is drafted for you to correct and send.
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, the numbers reconciled
Reconciliations and reports run across Excel at volume, with the lines that don’t match set aside for you to look at. At House of Hackney, 20 hours a week of finance reconciliation is now automated.
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, the day filed
The re-keying between Outlook, the CRM, the spreadsheet and SharePoint is done as the work happens, so the records agree by the evening. Changes that carry weight wait until you approve them.
How it connects
Each automation signs in through your existing Microsoft identity and works inside the permissions your IT team has set, so it reads only what that identity is allowed to read. Judgement calls wait for someone on your team to sign them off. Every action it takes is recorded.
The admin agent we specified for Stow Brothers, a London estate agency, was designed this way: its own Microsoft 365 mailbox under the agency’s access controls, acting only when a person replies yes.
If you already have Copilot
It’s a reasonable place to start: it runs inside your own tenant and inherits the permissions your files already carry. What a licence can’t tell you is where it earns its keep.
The Department for Business and Trade gave 1,000 of its staff a Microsoft 365 Copilot licence for three months in 2024. Of those who responded, 72% were satisfied or very satisfied. Its evaluation of the pilot, published in August 2025, reports: “The evaluation did not find evidence that time savings have led to improved productivity.”
Once the audit has found where your licences would pay back, an AI Implementation engagement handles adoption. We put the agreed uses into your team’s routine and review them with the people doing the work. Each item is written up and measured against the estimate it started with.
Systems nobody in your business understands do not last. While we build, we train your team to solve problems with AI themselves: to find a way through when they get stuck, to build their own tools and dashboards, and to approach each new task with AI in hand.
It starts with the audit
AI Audit
The scope is agreed before anything starts. We run it with your team in the tools they already use. You leave with four things.
- Executive summary
- Interview and findings report
- Implementation roadmap and training plan
- Costing and benefit assessment
The standard audit is £10,000 excluding VAT.
AI Implementation
Implementing what it recommends is a separate decision. Where you want us to carry the work, an engagement reserves an agreed amount of delivery time for the priorities you set.
We agree who leads your engagement and how the work is supported. Where a handover is needed, it is planned with you so the context and documentation carry forward.
FAQ
Do we have to move off Microsoft 365?
No. The automations are built into the Microsoft 365 you already run, under the identity and permissions your IT team has set. Where a workflow needs software of its own, that is a bigger piece of work than an automation, so it is scoped and agreed separately.
Does it work with our single sign-on?
Yes, that is how it is built. The automations authenticate through the Microsoft identity your team already signs in with, so access is granted and revoked in the same place your IT team manages it today. An automation’s permissions can be reviewed and scoped the same way a person’s can.
Is Copilot enough?
For a lot of individual work it is: drafting and summarising over your own files, in the applications your team is already in. It runs out of road where a workflow crosses systems at volume, a mailbox that feeds a CRM that feeds a spreadsheet, because each step needs checking and nothing keeps score. The audit draws that line for each workflow and puts the hours it would give back next to it.
Have you built inside Microsoft 365 before?
Yes. Mailbox work under Microsoft 365 identity and access controls is evidenced in delivered work, on the Stow Brothers pilot blueprint. Automations in the rest of the suite are integration targets scoped into each engagement, and the audit names which integrations are in scope before any build commits.
How do you handle data security, GDPR, and regulated industries?
OpenKit is ISO 27001 and ISO 9001 certified and works to UK GDPR by default. Every implementation encrypts your data and restricts access by role, and we document how each piece of it is processed. For regulated sectors the work is designed to operate under your sector-specific obligations on top, whether that is the SRA for legal, the FCA for financial services, or the NHS DSP Toolkit for healthcare. Where client data is too sensitive to leave your environment, the same engagement can run on a private deployment, with the models operating inside infrastructure you control.
How long does it take?
The schedule is agreed in your proposal, alongside the scope. The work runs in two parts: interviews and analysis in the tools your team already uses, then the findings report, the roadmap and the costings. We book the sessions with the people who do the work first, because their availability is what usually stretches a timeline.
What does it cost?
The standard AI Audit is £10,000 excluding VAT, quoted once the scope is agreed. Implementing what it recommends is a separate decision. Where you want us to carry that work, an AI Implementation engagement is from £5,000 a month excluding VAT, against a delivery allocation agreed with you. The fees, and what each covers, are on our pricing page.
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