How We Work | AI Engagement Model | OpenKit

How
we work.

OpenKit runs AI engagements in three phases. The Transformation Block audits your business and ships configured workflows. The Embedded AI Lead is the optional retainer that keeps an OpenKit engineer on the team. Bespoke Builds is the scoped work for systems that need a custom build.

ISO 27001, ISO 9001, Cyber Essentials. Cambridge-based, working across the UK.

OpenKit is a UK AI consulting firm that delivers engagements in three phases: a Transformation Block, an Embedded AI Lead retainer, and optional Bespoke Builds. OpenKit builds the configured workflows during the Transformation Block and trains your team to use them. OpenKit holds ISO 27001, ISO 9001, and Cyber Essentials certifications and works with clients across the United Kingdom from a base in Cambridge.

Three phases,
one engagement.

Every OpenKit engagement begins with the Transformation Block. Most clients then continue with an Embedded AI Lead on retainer. A subset commission Bespoke Builds when the audit surfaces a system that needs a custom build. You start with the audit and decide what comes next based on what we find together.

Phases two and three are optional. The Transformation Block is a finished deliverable on its own, and clients regularly stop there.

timeline → depth 01 Transformation Block audit · build · train 02 · optional Embedded AI Lead monthly retainer 03 · optional Bespoke Builds scoped per project 2–4 weeks rolling monthly scoped Most clients continue phase one into phase two. Phase three is rare and always post-audit.

What each phase actually does.

Activities, deliverables, duration, and a banded price for each. The source of truth for everything we mean when we use these names.

Transformation
Block.

Audit your business, design the rollout, configure the workflows, train the team.

The Transformation Block is a fixed-scope engagement that starts with a discovery audit of where AI fits in your business and ends with workflows running in production and your team trained on them. It is the front door to every OpenKit engagement.

CURRENT STATE AFTER · WORKFLOWS LIVE TRANSFORMATION BLOCK · 2–4 WEEKS 01 Discovery audit workshops · interviews · process map 02 Design the rollout opportunities · risks · sequencing 03 Configure workflows build on your existing stack 04 Train the team role-calibrated · recorded · authoring week 1 week 2 w 3–4

What happens

  • Discovery workshops with leadership and the teams whose work is in scope
  • Process and data review across the in-scope functions
  • Data protection review against ISO 27001 and your sector obligations
  • Prioritised AI opportunities list with effort and risk for each
  • Configuration of selected workflows on top of your existing stack
  • Hands-on training calibrated per role

What you get

  • AI Audit Report (prioritised opportunities, risks, data-protection notes)
  • Configured workflows running against your data
  • Workflow-authoring walkthrough so your team can build their own after we leave
  • Recorded training sessions
Duration
Two to four weeks
Investment
Fixed-fee, low five figures
Outcome
Workflows in production, team trained

Embedded
AI Lead.

A senior OpenKit engineer becomes part of your team on retainer.

After the Transformation Block, most clients keep an OpenKit engineer engaged on a monthly retainer. The Embedded AI Lead works alongside your team, ships new workflows as opportunities surface, and stays accountable for the AI estate you are building.

YOUR TEAM + OPENKIT Team CEO Team COO Team CTO OpenKit AI LEAD embedded Team Eng. Lead Team Designer Team PM Team Ops CADENCE · ONE QUARTER w1 w2 w3 w4 w5 w6 w7 w8 WEEKLY WORKING SESSION build · review · vendor calls QUARTERLY REVIEW progress vs the audit No account manager. Same engineer who ran your audit, by default.

What happens

  • Weekly working sessions with the in-house team
  • Hands-on build of new workflows as the opportunity list evolves
  • Code review of any AI work done by internal staff
  • Vendor and tool selection for new AI features
  • Quarterly review against the original opportunities list

What you get

  • Working AI features shipping on the cadence of your business
  • Quarterly progress report against the original audit
  • Internal documentation of every workflow
Duration
Rolling monthly retainer
Investment
Low four figures per month
Outcome
Continuous shipping, quarterly review

Bespoke
Builds.

Custom systems beyond configured workflows.

Some engagements need a system that does not yet exist. Bespoke Builds is the scoped project work for that: retrieval systems over proprietary corpora, regulated-industry tools that need custom audit logging, internal platforms with role-based access. Scoped per project after the audit shows the build is worth doing.

SYS · ARCHITECTURE v.0.1 DATA SOURCES SharePoint 12 sites Case DB LEAP · API Email archive M365 · IMAP PDFs 14k docs RETRIEVAL Vector index embed · rank · cite MODEL LLM tier private · UK APPLICATION SURFACE Internal tool · role-based access /draft · /summarise · /find AUDIT LOG · ISO 27001 · GDPR prompt · response · retrieval refs · user · timestamp ACCESS role.partner role.assoc

What happens

  • Scoping workshops with technical and business stakeholders
  • Architecture and security review
  • Build, test, deploy against your environment
  • Handover and operational documentation

What you get

  • A working system in production
  • Architecture documentation
  • Operational runbook
Duration
Scoped per project
Investment
Quoted after the audit
Outcome
A working system in production

Questions you might be carrying.

How long is a typical OpenKit engagement?
A standalone Transformation Block runs two to four weeks. Most clients then continue with an Embedded AI Lead on a rolling monthly retainer, which sits in the background of the business. Bespoke Builds are scoped per project and run from a few weeks to several months depending on the system.
Can we stop after the Transformation Block?
Yes. The Transformation Block ships a finished AI Audit Report, configured workflows, and trained staff. It is a complete engagement on its own. Many clients pause for a quarter to absorb what we built before deciding whether to continue.
What is an Embedded AI Lead?
A senior OpenKit engineer who works alongside your team on a monthly retainer. They run weekly sessions, build new workflows as opportunities surface, review any AI work your internal staff have done, and stay accountable for the AI estate. It is the model that bridges the gap between a one-off audit and hiring a full-time AI engineer.
How do you handle data security and GDPR?
OpenKit holds ISO 27001, ISO 9001, and Cyber Essentials certifications and operates to UK GDPR. Every engagement includes a data protection review against ISO 27001 controls and any sector-specific obligations you carry (SRA, FCA, NHS DSP Toolkit, FCA SYSC).
Who from OpenKit is on the engagement?
A senior engineer leads delivery from day one through the Transformation Block and stays as the Embedded AI Lead if you continue. Bespoke Builds bring in additional engineers as the scope requires. There is no account manager layer between you and the people doing the work.
What if our team has never used AI before?
That is the most common starting point. The Transformation Block includes hands-on training calibrated per role plus a workflow-authoring walkthrough so internal champions can build their own workflows after we leave. Training is recorded so new staff can be onboarded.
Do you work with regulated industries?
Yes. We have delivered AI engagements in legal services, healthcare diagnostics, oil and gas, and education. The ISO 27001 baseline plus sector-specific data handling and audit logging sits underneath every regulated engagement as standard.
How does OpenKit price engagements?
The Transformation Block is fixed-fee, in the low five figures. The Embedded AI Lead is a monthly retainer, in the low four figures per month. Bespoke Builds are scoped and quoted after the audit, since the scope depends on what the audit surfaces. We share full pricing as soon as the engagement shape is clear.

Ready to see where AI fits in your business?

The Transformation Block is the front door. Two to four weeks, fixed fee, ends with workflows running in production and your team trained on them.

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