Hospitality & food service
Custom tools for pubs, restaurants, and hotel groups. We build the software that connects your POS, your bookings, and your kitchen into one operation.
ISO 27001 & ISO 9001 certified development OpenKit builds custom AI software for UK hospitality businesses including pubs, restaurants, and hotel groups. OpenKit develops AI tools for hospitality including the Pubs Advisory lease analysis platform and the Kioti kitchen management IoT system. OpenKit is ISO 27001 certified, ensuring hospitality data handling meets enterprise security standards.
The problem
hours per year lost to admin across disconnected systems
The Access Group, 2025
of operators planning technology investment this year
The Access Group, 2025
UK hospitality sector revenue, still largely run on manual workflows
UKHospitality
The time goes to duplicating data between your POS, your booking system, and whatever spreadsheet tracks the rest. We build the connective layer that removes the re-keying.
Our work
Pubs Advisory Service
Reads complex lease agreements and surfaces the clauses that affect rent reviews, break options, and repair liabilities. Saves hours of manual review per lease.
Kioti / UpNorth Group
Mobile and web application for monitoring and controlling kitchen equipment across multiple dark kitchen sites. Real-time alerts, equipment dashboards, and operational reporting.
Also built for hospitality
Kitchen & inventory management
Stock tracking, waste reduction, recipe costing tied to live supplier prices
Customer booking systems
Reservation tools that integrate with your floor plan and POS
Staff scheduling & rotas
Demand-aware scheduling that accounts for covers, events, and seasonal patterns
Supplier order automation
Automatic reorder triggers based on consumption, par levels, and delivery schedules
Most hospitality tech is built by people who have never worked a Friday night service. We have spent years building for operators who need software that survives the dinner rush, not just the demo.
The best hospitality software is invisible during service and useful afterwards.
That means no training manuals. No five-step workflows to log a temperature reading. We build tools that kitchen teams and front-of-house staff actually use, because the interface fits how they already work.
Our Kioti project started because a dark kitchen operator needed equipment monitoring across four sites and no off-the-shelf system would integrate with his existing hardware. The Pubs Advisory platform exists because lease analysis for pub tenants was still done by hand.
Security & compliance
Hospitality systems handle payment details, customer records, booking data, and staff information. We build with ISO 27001 controls from day one.
Systems designed to help meet PCI-DSS requirements. We never store raw card data and build integrations with certified payment processors.
Data minimisation, retention policies, and consent management built into every system that handles customer records.
Independently audited information security management. Every hospitality build follows certified controls and structured development processes.
We map your current systems, find the biggest time drain, and scope a pilot around it.
Working software in 6-8 weeks, tested with your team and your real data.
Connect to your POS, booking system, and suppliers without replacing what works.
Once the pilot proves value, we extend across sites and add capabilities.
Hospitality AI questions
Direct answers about custom software builds, data security, and costs
A working pilot typically takes 6-8 weeks from first conversation to live use. We scope around a single pain point first, prove it works, then expand. Full platform builds vary depending on integrations with your existing POS, booking, or accounting systems.
We build custom integrations with the systems you already use. Whether that is Square, Lightspeed, ResDiary, or a legacy till system, we connect to it rather than replacing it.
Off-the-shelf tools cover common workflows. When your operation has specific requirements that generic software cannot handle, such as multi-site lease analysis or bespoke kitchen IoT, custom software fills the gap without forcing you to change how you work.
We are ISO 27001 certified for information security management. Systems we build are designed to help meet PCI-DSS requirements for payment handling. Customer data stays within UK-hosted infrastructure unless you choose otherwise.
You do. We build bespoke software that you own outright. Your operational data, customer records, and analytics belong to your business. Our contracts include clear IP and data ownership clauses.
We quote per project based on scope and complexity. A focused pilot for a single site costs significantly less than a multi-site platform. Contact us for an honest conversation about whether custom software makes financial sense for your operation.
Every hospitality operation is different. Talk to us about your specific challenges and we will tell you honestly whether custom software makes sense.
Off-the-shelf software covers the basics. When your operation needs something specific, we build it.
Start a projectBook a free strategy session and discover your AI advantage with our expert team
Typical response time: Within 24 hours
Rethinking What's Possible with AI.
Portland House, Belmont Business Park, Durham DH1 1TW
contact@openkit.co.uk
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